Terms and Conditions

This page sets out the rules that apply when you use Fatbet Casino. It explains the relationship between us and our users, what we expect of account holders, and the basic operational rules that govern play, promotions, payments and disputes. Please read these terms carefully before registering or placing any bets. By using the site you agree to comply with the terms set out here and any additional rules published in your account or in specific promotion terms.

Account responsibilities

You are responsible for keeping your account details, password and payment credentials secure. Do not share login information or allow others to use your account. We expect account details to be complete and accurate; you must notify us of any changes. We may suspend or close accounts that appear fraudulent, are linked to collusion, show prohibited activity, or breach these terms. Self-exclusion and other responsible gambling tools are available in your account and will be applied on request.

Eligibility requirements

Registration is permitted only for persons who meet the eligibility criteria published at registration. You must be of legal age to gamble and not otherwise prohibited from registering. We may refuse registration or close accounts where eligibility cannot be verified. Verification may include requests for identity documents and proof of address prior to allowing withdrawals or continued use.

Acceptable platform use

Use of the site must be lawful and in accordance with these terms. Prohibited conduct includes - but is not limited to - money laundering, use of bots or automated betting software, multiple accounts, collusive behaviour and attempts to manipulate game outcomes. You must not attempt chargebacks on authorised transactions. Security breaches, exploitation of software faults and deliberate misuse of promotions will result in account action and forfeiture of funds where appropriate.

General bonus and promotion rules

Any bonus, free spins or promotional offer is subject to specific terms shown with that offer. These may include wagering requirements, game restrictions, maximum bet limits and expiry periods. We publish full promotion rules with each offer and those rules form part of these terms. Abuse of promotions, including patterns of play intended to avoid conditions, may lead to voiding of bonus funds and winnings and to account suspension.

Deposits and withdrawals

Deposits and withdrawals are governed by the payment methods offered in your account. We require identity and payment verification before processing withdrawals. Withdrawal requests may be subject to validation checks and will be processed in accordance with our payment procedures. Limits and processing times may vary by method and are published in the cashier. Fees may apply where stated in our payments section.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We aim to resolve issues promptly and will provide a complaints process on request. If a dispute cannot be resolved directly, either party may refer the matter to the courts of England and Wales or to an alternative dispute resolution service where available and appropriate.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or to your registered contact details. Continued use of your account after publication of revised terms constitutes acceptance. Please review these terms regularly to ensure you remain informed of any updates.